FAQ
How does customization work?
It’s super easy (and fun)!
- Pick your product—whether it’s custom socks or a T-shirt, the choice is yours.
- Upload your favorite photo—your pet, best friend, family member, or a memory that makes you smile.
- We work the magic with our advanced 360° dye-sublimation printing to blend your photo seamlessly into our fabric.
- We’ll ship your one-of-a-kind creation within 2–5 business days.
No special skills are needed—just upload your pic, and we’ll do the rest!
What’s the best type of photo to upload?
For the best results, here’s what we recommend:
- Go for a high-resolution photo (the sharper, the better!).
- Use a photo with good lighting—natural daylight works wonders.
- Keep the subject (your pet, for example) clear and avoid busy backgrounds.
- Say no to blurry, dark, or pixelated images.
If we spot an issue with your photo, we’ll reach out and help you pick the perfect one!
What can I customize?
Right now, we offer:
- Custom socks🧦
- Custom T-shirts👚
You can personalize them with any photo—pets, people, landscapes, or even text! Keep an eye out—we’re adding more products soon.
How do I take care of my custom items?
To keep your custom socks or T-shirt looking fresh:
- Wash inside out with cold water.
- Tumble dry on low or air dry if you’ve got the time.
- Skip the bleach and dry cleaning (they’re a no-go).
Take care of your custom goodies, and they’ll stay awesome for years!
Can I order in bulk?
Absolutely! We love working with pet shops, rescues, event planners, and cool businesses.
Shoot us an email with:
- How many you need
- Product type
- Any design ideas
We’ll get back to you pronto with a custom quote and everything you need to know.
Are my photos safe with you?
Yes, 100%!
- We only use your photo to print your custom order.
- It’s stored securely for 30 days (just in case you need a reprint), then deleted automatically.
- We’ll never share, sell, or use your photo for anything else without your okay.
Your memories are safe with us, promise!
What’s your return policy?
Since each item is made just for you, we can’t accept returns or exchanges if you change your mind. But, if something’s wrong, like:
- It arrives damaged
- There’s a printing error (wrong photo or product)
Just contact us within 14 days of delivery and share a photo of the issue. We’ll either send you a free replacement or give you a full refund—it’s that simple!